Receptionist cum Educational Counsellor

Role Description

This is a full-time, on-site role based in Mohali district for a Receptionist cum Educational Counsellor. Responsibilities include managing front-desk operations, handling incoming calls, providing exceptional customer service, and supporting clerical tasks. Additionally, the role involves counselling prospective students, providing course information, addressing queries, and guiding them through the admission process.

Qualifications

• Strong Phone Etiquette and expertise in general Receptionist Duties
• Proficient in Clerical Skills such as maintaining records, scheduling, and data entry
• Excellent Communication and Customer Service skills
• Ability to guide and counsel prospective students effectively
• Proficiency in MS Office and basic administrative tools
• Bachelor's degree in any discipline preferred
• Previous experience in an educational or administrative role is a plus
• Well-organised and able to multitask in a fast-paced environment