Receptionist

Company Description Magar Speech And Hearing Clinic is a specialized healthcare facility focused on assessing and treating speech, language, and hearing-related concerns for clients of all ages. The clinic is committed to providing personalized, evidence-based care and a supportive environment for patients and their families. A multidisciplinary team of professionals works together to deliver comprehensive diagnostic and therapeutic services. The clinic values clear communication, compassion, and professionalism in every interaction with clients and colleagues.

Role Description This is a full-time, on-site Receptionist role based in the Pune Division. The Receptionist will greet clients, manage check-in and check-out procedures, and maintain a welcoming, professional front-desk environment. Responsibilities include answering phone calls, responding to inquiries, scheduling and confirming appointments, and coordinating patient flow with clinical staff. The role also involves handling basic administrative tasks such as maintaining records, organizing files, managing correspondence, and supporting billing or payment collection processes. The Receptionist will collaborate with the clinical team to ensure smooth daily operations and a positive experience for all visitors.

Qualifications

• Strong communication and interpersonal skills, with the ability to interact professionally and empathetically with clients, families, and staff.
• Organizational and time-management skills, including the ability to handle multiple tasks, manage appointments, and maintain accurate records.
• Basic computer literacy, with experience using office software, email, and scheduling or practice management systems.
• Customer service experience in a clinic, healthcare, or similar front-office setting is preferred.
• Attention to detail, reliability, and a commitment to maintaining confidentiality and following clinic procedures.
• Ability to work on-site full time in the Pune Division and collaborate effectively within a multidisciplinary team.
• High school diploma or equivalent required; additional training in office administration or healthcare support is an advantage.