Front Desk Receptionist

Company Description

Physioveda India is an advanced physiotherapy center located in Vasant Vihar, New Delhi. We provide evidence-based physiotherapy care using modern techniques, advanced equipment, and personalized treatment plans. Our services include spine pain, joint and muscle pain, sports injuries, neurological conditions, post-surgery rehabilitation, and more.

Role Description

We are looking for a full-time, on-site Front Desk Receptionist at our Vasant Vihar center. The role includes welcoming patients, managing calls and inquiries, scheduling appointments, maintaining patient records, assisting with billing, and coordinating with the clinical team. The Receptionist will help ensure smooth clinic operations and provide a warm, professional, and positive experience for every patient.

Qualifications

• Strong Phone Etiquette and Receptionist Duties experience
• Proficiency in Clerical Skills, such as scheduling, data entry, and maintaining records
• Excellent Communication skills, both verbal and written
• A focus on Customer Service and the ability to professionally address client needs
• Organization and time management skills
• Basic computer literacy and familiarity with office software
• A welcoming attitude and ability to create a positive environment for clients
• Prior experience in a similar role or in a healthcare facility is required