Business Development Executive

Job Summary

• We are seeking a results‑driven Certification Sales Specialist / Business Developer to drive revenue growth through the sale of our accredited certification services, primarily GOTS and Textile Exchange. The role focuses on acquiring new clients, strengthening relationships with existing clients, and increasing wallet share.
• The ideal candidate will demonstrate a strong hunter mindset, consultative selling capabilities, and the ability to educate prospective clients on the strategic value of certification, while guiding them through the assessment and onboarding process.

Key Responsibilities

Hunting (New Business Acquisition)

• Prospecting & Lead Generation: 
• Identify and qualify potential clients across Textiles, Accessories, Trading, Chemicals, and Auxiliary industries through cold calling, face‑to‑face visits, referrals, and networking.
• Active Client Acquisition: 
• Engage with brands, importers, buying agencies, manufacturers, and traders to promote GOTS and Textile Exchange certification services.

Farming (Existing Account Management)

• Account Management & Retention: 
• Build and nurture long‑term relationships with existing clients to ensure: 
• Client retention
• Timely renewals for annual surveillance audits
• Recertification and service expansion opportunities

Pipeline & Sales Cycle Management

• End‑to‑End Pipeline Ownership: 
• Manage the full sales lifecycle in coordination with Sales Officers and Customer Relationship Officers (CROs).
• Sales Coordination: 
• You will be supported with:
• Primary research and prospect data
• Proposal preparation
• Client coordination and follow‑ups

However, primary accountability lies in acquiring new clients and managing existing client portfolios.

Market Intelligence & Client Engagement

• Market Intelligence: 
• Stay informed on industry standards, regulatory updates, accreditation requirements, and competitor activities to refine sales strategies.
• Adoption Growth: Drive awareness, penetration, and adoption of GOTS and Textile Exchange standards across the assigned region.
• Events & Representation: Represent Ecocert at Industry exhibitions, trade fairs, Academic and technical conferences
• Government and stakeholder forums

Internal & External Alignment

• Internal Collaboration: Work closely with internal stakeholders including Customer Relationship Officers (CROs). Sales Officers, Auditors and Technical Reviewers to ensure accurate project scoping, smooth onboarding, and timely service delivery.
• External Stakeholder Management: Liaise with policymakers, NGOs, trade bodies, associations, and accreditation‑related stakeholders to strengthen market positioning and influence.

Required Skills & Qualifications

• Experience: 
• 2–6 years of B2B sales experience, preferably within the TIC (Testing, Inspection, and Certification) industry, or in textiles, consulting, sustainability, or compliance services.
• Technical Knowledge: 
• Working knowledge of GOTS, Textile Exchange, or other management system along with sustainability certifications are preferred.
• Communication Skills: 
• Strong verbal and written communication skills, with the ability to convey technical and regulatory information clearly to diverse stakeholders.
• Sales Acumen: 
• Proven track record of meeting or exceeding monthly, quarterly, and yearly revenue targets.
• Education: 
• Bachelor’s degree in Textiles is preferred; candidates with other degrees and relevant industry experience will also be considered.

Key Performance Indicators (KPIs)

• Monthly revenue generation
• Number of new certified clients onboarded
• Pipeline conversion rate (Prospect to Contract)
• Retention and renewal rate of existing clients
• Quality of collaboration with technical and operational teams