Associate Relationship Manager - Affordable HL/Loan Against Property

Job Purpose:

To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition.

Roles & Responsibilities:

Identifying New Markets, must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc.

To service, the leads referred by sales front/cross/selling or other channels.

To deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets.

Achieve agreed individual performance targets for income generation, product sales and new client growth targets.

Login to disbursement completion, fulfilment, counselling, and handholding the customer through the entire process of sanction and disbursement.

Ensuring that customer doesn’t become a non-starter e.g. helping collections to recover EMI’s in case of default.

Building the relationship in the Market by meeting the Local Builders, Business communities and new channels.

Education Qualification: Graduate

Experience : 6 Months to 2 yrs in Sales Affordable HL/LAP

Note : Experience of Sales-Affordable HL/LAP is Mandatory