Application Architect UI/UX - UPS Digital MARTEC

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Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et travaillez avec des équipes talentueuses qui vous poussent à vous développer chaque jour. Nous savons ce qu’il faut faire pour diriger UPS vers l'avenir : des personnes passionnées dotées d’une combinaison unique de compétences. Si vous avez les qualités, de la motivation, de l'autonomie ou le leadership pour diriger des équipes, il existe des postes adaptés à vos aspirations et à vos compétences d'aujourd'hui et de demain.

Role Summary

Fiche de poste :

The Senior Information Architect (UX / Information Architecture Lead) is a strategic UX leadership role responsible for defining navigation models, user flows, and overall information structure across enterprise digital platforms. This role ensures intuitive, scalable, and user-centered experiences aligned with business goals and brand standards.

This is a high-value offshore role providing UX governance and oversight across marketing and digital initiatives.

What They Will Design

The Senior Information Architect will define and deliver:

• Global navigation frameworks and content hierarchies
• End-to-end user journeys and task flows
• Sitemap structures for large-scale websites
• Wireframes and interaction models
• Heuristic evaluations and usability frameworks
• Cross-platform information architecture standards
  
  

Their work directly impacts user engagement, discoverability, conversion optimization, and overall digital experience effectiveness.

Key Responsibilities

• Information Architecture Strategy
• Define logical content structures and taxonomy models.
• Develop scalable navigation systems for enterprise websites.
• Create detailed sitemaps and content organization frameworks.
• Ensure consistency across digital properties.
• User Flow & Journey Design
• Map user journeys aligned with business objectives.
• Define task-based flows to optimize engagement and conversion.
• Collaborate with stakeholders to align UX strategy with marketing and product goals.
• Heuristics & Usability Governance
• Conduct heuristic evaluations and usability reviews.
• Identify friction points and recommend UX improvements.
• Establish usability standards and UX best practices.
• Cross-Functional Collaboration
• Work closely with UX designers, developers, marketing, and product teams.
• Translate research insights into structured IA deliverables.
• Provide UX oversight across offshore execution teams.
• UX Documentation & Governance
• Produce wireframes, IA documentation, flow diagrams, and interaction guidelines.
• Maintain design consistency and governance standards.
• Support digital transformation and redesign initiatives.
  
  

Required Experience & Skills

• 8–12+ years in UX / Information Architecture roles
• Proven experience defining IA for enterprise-scale websites
• Strong understanding of usability principles and interaction design
• Experience creating sitemaps, user flows, and wireframes
• Familiarity with UX tools (Figma, Sketch, Adobe XD, Miro)
• Strong stakeholder communication and workshop facilitation skills
  
  

Type De Contrat

en CDI

Chez UPS, égalité des chances, traitement équitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachés.