Admissions - Team Lead

Company Description

Texila American University Consortium (TAU-C), based in India, is the holding organization for global educational ventures including Texila American University Guyana, Texila American University Zambia, and Texila e-Learning. The consortium delivers a range of academic and professional programs to over 4,000 students from more than 70 countries. TAU-C focuses on high-quality, internationally oriented education with an emphasis on healthcare and professional disciplines. The organization offers a multicultural learning environment and opportunities for growth across its international campuses and online platforms. Team members join a diverse, mission-driven community committed to expanding access to education worldwide.

Role: Admissions Team Lead

We're looking for an experienced and driven Admissions Team Lead to lead a team of Admission Counsellors and drive student enrollment. The ideal candidate will bring strong leadership, admissions expertise, and a proven ability to achieve conversion and revenue targets while delivering an exceptional experience for prospective students.

Key Responsibilities

Lead the Admissions Team

• Lead, mentor, and coach a team of Admission Counsellors to achieve enrollment targets.
• Conduct performance reviews, team huddles, and coaching sessions while monitoring KPIs and productivity.
• Foster a high-performance culture through continuous feedback and development.

Drive Student Admissions

• Manage the end-to-end admissions process from inquiry to enrollment.
• Guide prospective students on programs, eligibility, scholarships, fees, and career opportunities.
• Support the team in resolving complex student and parent queries and maximizing conversions.

Lead & CRM Management

• Ensure effective lead allocation, timely follow-ups, and accurate CRM updates.
• Optimize lead conversion across the admissions funnel.

Performance & Reporting

• Monitor admissions performance, revenue, conversion rates, and counsellor productivity.
• Prepare MIS reports and provide actionable management insights.

Training & Quality

• Conduct product, counselling, and sales training.
• Perform call audits and ensure compliance with admission policies and quality standards.

Cross-Functional Collaboration

• Collaborate with Marketing, Operations, Finance, and Academic teams to deliver a seamless admissions experience.
• Share regular performance updates and recommendations with senior management.

Requirements

• Bachelor's degree in any discipline (MBA preferred).
• 8+ years of experience in Admissions, Student Recruitment, Education Counselling, or Inside Sales.
• Minimum 2 years of experience leading an admissions or counselling team.
• Proven track record of achieving admission and revenue targets.
• Strong leadership, communication, coaching, and CRM management skills.

📩 Interested candidates may send their updated resumes to:

[email protected] or [email protected]