Travel Operations Executive

Actively Reviewing the Applications

GLOBELANCE

India, Uttar Pradesh, Noida Full-Time

Posted 2 days ago • Apply by June 28, 2026

Job Description

A dynamic role in the Travel & Tourism industry serving both corporate and leisure segments across domestic and international markets. This on-site position supports end-to-end travel operations—ticketing, reservations, itinerary planning, supplier coordination, and customer care—for clients and partners across India.

Role & Responsibilities

Manage end-to-end reservations for flights, hotels, rail, and ancillary services using GDS platforms; build and modify itineraries to meet client requirements.
Create and update PNRs, perform fare calculations, issue e-tickets and process refunds/cancellations in compliance with BSP/IATA rules.
Provide accurate pricing, routing options, and itinerary recommendations to customers; upsell relevant ancillaries such as insurance and seat upgrades.
Coordinate visa, travel insurance, and supplier confirmations; liaise with airlines, hotels, and ground operators to resolve booking exceptions.
Log all customer interactions and booking updates in CRM; escalate complex cases to team leads and ensure SLAs are met.
Support sales and account teams with rate quotes, group bookings, and periodic reporting to help meet monthly booking and revenue targets.

Skills & Qualifications

Must-Have
Proven hands-on experience with GDS platforms (Amadeus, Sabre, or Galileo)
Strong knowledge of PNR creation and fare calculation
Familiarity with IATA/BSP ticketing rules and e-ticketing processes
Proficiency in MS Excel and experience updating CRM systems for booking workflows
Clear English communication (verbal and written) and customer-facing experience in travel operations
Preferred
Experience managing corporate travel accounts or high-volume leisure bookings
Knowledge of visa facilitation procedures and travel insurance processing
Exposure to travel CRM platforms or booking engines (e.g., TTS, Travelport integrations)

Benefits & Culture Highlights

Compensation up to 7,35,000 per month (depending on experience) with performance incentives and sales-linked bonuses.
Operational, on-site role with structured training, certification support, and clear career pathing within travel operations.
Fast-paced, customer-centric environment with opportunities to work across corporate and leisure travel portfolios.

Location: India (On-site). Join Globelance to grow your travel operations career, deepen your GDS & ticketing expertise, and contribute to delivering exceptional travel experiences for corporate and retail customers.

Skills: galileo,bookings,amadeus,travel,ticketing,gds,sabre,operations