Telecaller

Company Description DTLA Developers is a forward-thinking real estate brand focused on developing premium residential and commercial plotted communities in high-growth locations across Tamil Nadu and the Bengaluru corridor. The company emphasizes strategic location selection, meticulous planning, and legally verified documentation to offer secure and transparent investment opportunities. Driven by integrity, innovation, and customer trust, DTLA Developers helps individuals and businesses build long-term wealth through smart land investments. An experienced team provides end-to-end guidance from site selection to registration, ensuring a seamless and confident property-buying experience. DTLA Developers is committed to creating land-based opportunities that support a stronger financial future for its customers.

Role Description This is a full-time, Tele caller role based in Chennai. The Tele caller will handle outbound and inbound calls to prospective and existing customers, provide information about plotted projects, and respond to inquiries in a clear and professional manner. Daily responsibilities include explaining project details, qualifying leads, maintaining call logs and customer records, and scheduling site visits or follow-up appointments for the sales team. The role involves coordinating with sales and marketing colleagues, sharing customer feedback, and supporting campaign activities to improve lead generation and conversion. The Tele caller is expected to meet call and follow-up targets while maintaining a courteous, customer-focused communication style.

Qualifications

• Candidates should possess strong verbal communication and active listening skills, with the ability to explain real estate offerings clearly and confidently.
• Candidates should possess customer service and relationship-building skills to handle inquiries, address concerns, and maintain a positive customer experience.
• Candidates should possess basic computer proficiency, including familiarity with CRM tools, call tracking systems, and standard office applications.
• Candidates should possess organizational and time-management skills to manage call volumes, follow-ups, and record-keeping efficiently.
• Ability to communicate fluently in English and Tamil; knowledge of additional regional languages is an advantage.
• Prior experience in tele calling, inside sales, customer support, or real estate sales is preferred but not mandatory.
• Comfort working in an on-site, target-driven environment and collaborating closely with sales and marketing teams.
• Minimum educational qualification: Higher Secondary or equivalent; a graduate degree in business, commerce, or related fields is a plus.