Telecaller Cum Support Executive ( Female Only ) in Ahmedabad

Key Responsibilities

• Handle inbound and outbound customer calls professionally
• Follow up with the customer regarding inquiries, services, and updates
• Explain company services and provide the required information to customers
• Maintain proper records of calls, follow-ups, and customer interactions
• Respond to customer queries through Calls, Emails, or WhatsApp messages
• Coordinate with internal teams for issue resolution and support
• Assist customers with basic troubleshooting and guidance
• Maintain positive customer relationships and ensure satisfaction
• Prepare daily reports and update customer databases
  
  

About Company: SilverSky Technology is an Ahmedabad-based software development company, and we provide solutions for mobile app development, websites, CRM, e-commerce products, etc. We have clients from the USA, UK, France, Germany, Italy, Spain, Kuwait, Saudi Arabia, and Israel. We have been in this industry for more than 9 years.