Supply Chain Manager

Company Description

GOOD MONK (Superfoods Valley Pvt. Ltd.) is a Food & Nutrition Tech startup dedicated to addressing nutritional challenges in India through innovative technology and product solutions. Rooted in modern science and traditional wisdom, our vision is to inspire healthier lifestyles by promoting nutritious eating habits. Our strategy focuses on four primary platforms: enhancing transparency in food quality, creating disruptive food supplements, integrating nutrition with snacking, and advancing personalized nutrition technology. Join us as we strive to transform the way people approach food and health in India and beyond.

Role Overview

Good Monk is scaling rapidly across D2C (Shopify), Marketplaces (Amazon, Flipkart), and Quick Commerce (Blinkit, Instamart, Zepto). With increasing order volumes, SKUs, and city-level complexity, this role is critical to ensure growth is never constrained by availability, fulfillment, or weak planning.

This is a build + scale + optimise role. You will be the single owner of end-to-end supply chain performance and play a direct role in driving revenue and customer experience.

Key Responsibilities

Warehousing & Fulfillment

• Own 3PL / in-house warehouse performance
• Drive improvements in pick-pack TAT, fill rates, dispatch accuracy
• Optimise fulfillment cost per order and SLA adherence

Channel Operations

• D2C: Same-day / next-day dispatch, reduced RTOs & cancellations
• Marketplaces: High fill rates, seller ratings, Buy Box eligibility; FBA & non-FBA planning
• Q-Commerce: City-wise SKU assortment, dark store replenishment, platform coordination

Demand Planning & Inventory Management

• Own weekly & monthly demand forecasts across D2C, marketplaces & Q-commerce
• Translate sales plans into SKU-level procurement & production
• Define safety stock, reorder points, and allocation logic
• Balance hero SKU availability with slow-moving inventory control

Cost & Process Optimisation

• Track logistics cost %, warehousing cost per unit, inventory holding cost
• Build SOPs for scale (no jugaad)
• Identify automation and tech-led improvements

Team & Cross-Functional Leadership

• Build and scale the supply chain & ops team
• Partner with Sales, Marketing, Finance & Key Account teams
• Act as the operations voice in growth decisions

Who You Are

• 6–10 years in Supply Chain / Operations
• Experience in D2C, E-commerce, FMCG, Consumer Brands, or Q-commerce
• Extremely strong with Excel and data
• Comfortable with speed, ambiguity, and imperfect information
• Thinks in systems, not daily firefighting

Bonus if you’ve worked with: Blinkit, Instamart, Zepto, Amazon, Flipkart, or large logistics partners

Why Join Good Monk

• A high-growth consumer brand backed by marquee investors
• Direct ownership of revenue-impacting problems
• Chance to build supply chain systems from zero → scale
• Real exposure across D2C, marketplaces & quick commerce