Student Success Associate

About Newton School of Technology:-

Newton School of Technology (NST) is a new-age institution redefining technical education in India. Founded by IIT alumni, NST offers a 4-year B.Tech in Computer Science and AI, focused on hands-on learning and deep industry integration. Within two years, over 93% of students have secured paid internships with companies like Razorpay, SarvamAI, and DRDO, along with global exposure through tech treks to Singapore and Silicon Valley. Led by a distinguished faculty comprising ICPC World Finalists and ex-professionals from ISRO, Microsoft, MakeMyTrip, and several other leading tech organizations, NST is building a scalable, high-impact model that produces industry-ready talent for the world’s most advanced technology roles.

Role Overview

:The Operations Associate will work closely with the Operations Manager to support students throughout their academic journey. This role focuses on student guidance, mentoring, engagement, and progress tracking, ensuring students stay motivated, make informed decisions, and remain on track to achieve their goals

.This role is ideal for individuals looking to build hands-on experience in student success, mentorship, and academic operations

.
Key Responsibilities

:-1. Student Guidance & Mentorsh

• ipAct as a mentor and first point of contact for students for academic and career-related guidan
• ceConduct regular 1:1 check-ins to understand student progress, challenges, and goa
• lsProvide structured guidance, clarity, and motivation to keep students on tra
• ckEscalate complex or sensitive student concerns to the Progression Manag

er2. Student Engagement & Suppo

• rtSupport and execute student engagement initiatives to improve learning outcom
• esIdentify students who may need additional attention or interventi
• onAssist in conducting mentoring sessions, group discussions, and touchpoin
• tsCollect and share student feedback to improve engagement and mentoring process

es3. Progress Tracking & Insigh

• tsMaintain and update student progress trackers using Google Sheets / Exc
• elAssist in reviewing academic and engagement data for student monitori
• ngShare key observations and insights with the Progression Manager for timely interventio

ns
Experience

:-1-3 years of prior exposure in mentoring, peer learning, teaching assistance, counseling, or student-facing rol

es.
Skill

• s :-Strong communication and interpersonal sk
• illsBasic to intermediate proficiency in Google Sheets / E
• xcelStrong listening skills and ability to understand student concerns de
• eplyAbility to guide students with clarity and struc

ture
Attribut

• es :-Empathetic, patient, and student-fo
• cusedProactive with a strong sense of owne
• rshipComfortable handling sensitive conversations respon
• siblyEager to learn and grow under the guidance of a Operations Ma
• nagerPassionate about positively impacting student journeys and out