Store Manager

About us:

Cosmos Sports World LLP is a prominent provider of sports goods, including equipment, accessories, apparel, and footwear, serving a diverse range of sports customers from individuals to institutions and clubs. With a strong presence for 22 years in the industry, our establishment in Kozhikode is also an authorised retailer of renowned brands like Adidas, Nike, Yonex, Ashaway. We are dedicated to expanding our business scope, from manufacturing to offering sports infrastructure facilities through our well-equipped research and development wing.

About the Role:

We are looking for a dynamic and passionate Store Manager to lead the operations of our sports retail store. The ideal candidate will have prior experience in sports retail, a strong understanding of customer service excellence, and a genuine passion for sports. You will be responsible for achieving sales targets, building a high-performing team, and ensuring the store delivers a seamless shopping experience.

Key Responsibilities:

• Drive overall store performance in line with sales, profitability, and customer service goals.
• Lead, coach, and develop a team of sales associates and department leaders.
• Ensure the store is visually appealing and well-stocked in line with brand standards.
• Monitor inventory levels, stock replenishment, and shrinkage control.
• Plan and execute seasonal campaigns, in-store activations, and merchandising.
• Analyze store KPIs and identify areas for improvement.
• Build strong customer relationships and ensure consistent high service standards.
• Recruit and train team members aligned with brand culture and values.
• Maintain adherence to company policies, health & safety, and operational SOPs.

Candidate Requirements:

• 4–6 years of relevant experience in sports retail or fashion/apparel retail; minimum 3 years in a leadership role.
• Strong leadership, communication, and organizational skills.
• Proven ability to drive sales and manage store KPIs.
• Ability to inspire and engage teams with a hands-on leadership style.
• A genuine passion for sports and active lifestyle.
• Knowledge of local market trends and customer preferences.
• Flexible to work on weekends and public holidays.

Preferred Qualities:

• Background as an athlete, sportsperson, or strong sports enthusiast.
• Previous experience working in brands like Nike, Adidas, Puma, etc.
• Energetic, approachable, and customer-focused mindset.