Service Desk QA
Actively Reviewing the ApplicationsTata Consultancy Services
India, Uttar Pradesh, Noida
Full-Time
On-site
INR 4–10 LPA
Posted 2 days ago
•
Apply by April 30, 2026
Job Description
TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.
What we are looking for
Role: Service Desk QA
Experience Range: 4 – 6 Years
Location: Noida
Must-Have:
- Strong knowledge of ITIL processes (Incident, Request, Problem Management).
- Experience with Service Desk operations and ticketing tools (ServiceNow preferred).
- Excellent analytical and reporting skills.
- Familiarity with QA methodologies and audit processes.
- Good communication and coaching skills.
- Good understanding of Incident, Asset, Problem and Change Management (ITIL)
- Knowledge of CMDB & Service Mapping
Interested candidates pls share your cv to mailid: [email protected] with subject "Service Desk QA" for further Discussion
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