Back to Jobs
Room AC - Service
Actively Reviewing
Salexi HR Advisory Pvt. Ltd
Job Description
]
SERVICE MANAGER
Join our team and be a part of delivering excellent service and customer satisfaction.
Service Delivery
SERVICE MANAGER
Join our team and be a part of delivering excellent service and customer satisfaction.
- Location: Ahmedabad & Mumbai
- Salary: Up to 14 LPA
- Department: Service
- Company Contact: [email protected] | 73856 22795
Service Delivery
- Ensure SLA compliance & timely call resolution
- Monitor daily calls, escalations & RMS
- Manage warranty, AMC, spares & engineer planning
- Ensure customer satisfaction & audit of calls
- Develop & review systems and processes
- Training on CRM software & mobile app
- Upgrade tools, infrastructure & share product updates
- Manage ASP/SSD, dealers & distributors
- Monitor installation quality & train installers
- Map territories to ensure SLA is met
- Regular meetings with key customers to ensure desired service levels
- Responsible for service business targets and BR collection (AMC / Spares / Repairs)
- Continuous training of SSD/ASP field engineers
Required Skills
Similar Jobs
View all →
Lead Generation / Social Media Executive (FRESHER)
CAREER BLOC
Dwarka
Basic
Pixel setup
CRM
+3
Salesforce Marketing Cloud Architect
ListenFirst
Jaipur
Solution architecture
REST API
OAuth 2.0
+21
SALES HEAD
ViralChilly: Create | Grow | Learn
Jaipur
Pipeline Management
Cold Calling
B2B Sales
+4
HubSpot Engineer
Philodesign Technologies Inc
India
REST API
CRM
CRM Administration
+5
Product Manager - Credit Cards
Bachatt
Gurugram
Funnel analysis
User Stories
CRM
+2
Similar Jobs
View all →
Lead Generation / Social Media Executive (FRESHER)
CAREER BLOC
Dwarka
Salesforce Marketing Cloud Architect
ListenFirst
Jaipur
SALES HEAD
ViralChilly: Create | Grow | Learn
Jaipur
HubSpot Engineer
Philodesign Technologies Inc
India
Product Manager - Credit Cards
Bachatt
Gurugram
Quick Apply
Upload your resume to apply for this position
–