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Receptionist

Actively Reviewing the Applications

QHT Clinic

India, Delhi Full-Time On-site
Posted 3 weeks ago Apply by May 8, 2026

Job Description

Location: Rohini, Delhi

Department: Administration / Operations

Employment Type: Full-time

Job Summary

We are looking for a presentable and proactive Front Desk Officer/Receptionist to manage front office operations efficiently. The role requires strong communication skills, good Excel knowledge, and the ability to work in rotational shifts with mandatory weekend working.

Key Responsibilities

  • Greet and assist patients/visitors in a polite and professional manner
  • Handle front desk operations including check-ins, registrations, and billing coordination
  • Manage appointment scheduling and walk-in inquiries
  • Maintain and update daily records using MS Excel (patient data, reports, MIS, follow-ups)
  • Handle incoming calls, emails, and WhatsApp queries professionally
  • Coordinate with doctors, nursing staff, and internal teams
  • Ensure front office discipline, hygiene, and proper documentation
  • Handle cash/card payments and maintain basic accounts (if required)
  • Prepare daily reports and submit to management

Eligibility & Skills Required

  • Graduate in any discipline (preferred)
  • Good working knowledge of MS Excel (data entry, formulas, basic reports)
  • Excellent verbal and written communication skills
  • Presentable personality with customer-handling skills
  • Ability to multitask and work under pressure
  • Prior experience in healthcare/hospital front desk will be an added advantage

Shift & Working Details

  • Rotational Shifts: Between 7:00 AM to 9:00 PM
  • Shift Duration: 10 hours per day
  • Working Days: Saturday & Sunday mandatory working
  • Weekly off as per roster

Skills: excel,communication skills,front office,communication,appointment scheduling
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