Receptionist
Actively Reviewing the ApplicationsQHT Clinic
India, Delhi
Full-Time
On-site
Posted 3 weeks ago
•
Apply by May 8, 2026
Job Description
Location: Rohini, Delhi
Department: Administration / Operations
Employment Type: Full-time
Job Summary
We are looking for a presentable and proactive Front Desk Officer/Receptionist to manage front office operations efficiently. The role requires strong communication skills, good Excel knowledge, and the ability to work in rotational shifts with mandatory weekend working.
Key Responsibilities
Department: Administration / Operations
Employment Type: Full-time
Job Summary
We are looking for a presentable and proactive Front Desk Officer/Receptionist to manage front office operations efficiently. The role requires strong communication skills, good Excel knowledge, and the ability to work in rotational shifts with mandatory weekend working.
Key Responsibilities
- Greet and assist patients/visitors in a polite and professional manner
- Handle front desk operations including check-ins, registrations, and billing coordination
- Manage appointment scheduling and walk-in inquiries
- Maintain and update daily records using MS Excel (patient data, reports, MIS, follow-ups)
- Handle incoming calls, emails, and WhatsApp queries professionally
- Coordinate with doctors, nursing staff, and internal teams
- Ensure front office discipline, hygiene, and proper documentation
- Handle cash/card payments and maintain basic accounts (if required)
- Prepare daily reports and submit to management
- Graduate in any discipline (preferred)
- Good working knowledge of MS Excel (data entry, formulas, basic reports)
- Excellent verbal and written communication skills
- Presentable personality with customer-handling skills
- Ability to multitask and work under pressure
- Prior experience in healthcare/hospital front desk will be an added advantage
- Rotational Shifts: Between 7:00 AM to 9:00 PM
- Shift Duration: 10 hours per day
- Working Days: Saturday & Sunday mandatory working
- Weekly off as per roster
Required Skills
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