Order Fulfillment & Licensing Specialist

Actively Reviewing

Tungsten Automation

Chennai Full-Time 1–2 yrs exp Posted 3 months ago

Job Description

Ensuring a fast and unproblematic handling of the order process of Tungsten Automation in EMEA
Creating of customer orders in the ERP system
Creating of order documentation and responsibility for the delivery
Controlling of internal sales conditions (pricing, discount, delivery conditions, license compatibility)
Communication with sales and inside sales of our local entities
Interface to manufacturing in terms of fulfilling the day-to-day business
Documentation of processes and storage processes
Utilizes AI-enabled tools (e.g., chatbots, document automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards

Required Skills

Understanding for software licensing models and contract management
Capacity for team work, ability to work under pressure, flexibility and readiness of mind
Structured work
Customer centered thinking
Any ERP system knowledge
Good MS-Office-knowledge
Skills in prompting AI systems and assessing output quality
Ability to leverage AI to ideate, develop, and scale to the needs of their department

Required Experience