Operations & Digital Coordinator

Role Overview:

We are looking for a highly organized individual to manage daily trip operations and maintain our digital presence. You will be the primary point of contact for our passengers and the voice of our brand online.

Key Responsibilities

Operations Coordination:

• Manage the end-to-end booking process.
• Provide timely trip updates, schedule changes, and support to passengers.
• Coordinate logistics to ensure a seamless travel experience.

Digital & Social Media Management:

• Manage social media accounts (posting content and engaging with followers).
• Monitor and respond to customer reviews/queries on Google Maps and social platforms.
• Maintain a positive brand reputation through prompt online communication.

Requirements:

• Excellent communication skills in Malayalam and English.
• Strong organizational skills and ability to multitask.
• Comfortable with daily office attendance in Kaithamukku.
• Basic proficiency in social media platforms and customer support

Salary: 15000/ Month

Location: Kaithamukku, Trivandrum (In-office)