Academic Advisor

Company Description Zentryx Global Systems Pvt Ltd is a growing organization focused on delivering high-quality educational and professional development services. The company works with learners and institutions to support academic success, skill development, and career readiness. Zentryx emphasizes structured guidance, innovative learning solutions, and strong student support systems. Team members collaborate in a dynamic environment where continuous improvement and learner outcomes are central to the mission.
Role Description The Academic Advisor is a full-time, on-site role based in Kochi. The position involves providing individualized academic guidance to students, helping them understand program requirements, select appropriate courses, and plan their academic path. The advisor will conduct regular counseling sessions, support learners in setting educational and career goals, and address academic performance concerns. Daily responsibilities include maintaining accurate student records, collaborating with faculty and administrative staff, organizing information sessions or workshops, and ensuring students have access to relevant institutional resources. The role also requires clear communication of policies, timely follow-up with students, and proactive support to enhance retention and student satisfaction.
Qualifications

• Counseling skills related to Student Counseling and Academic Advising
• Guidance abilities in Career Counseling and Education-focused support
• Strong verbal and written Communication skills with diverse student populations
• Ability to build trust, show empathy, and maintain confidentiality in student interactions
• Organizational skills for managing multiple student cases and documentation
• Proficiency with basic office software and student information systems
• Bachelor’s degree in Education, Psychology, Counseling, or a related field; advanced qualifications are an advantage
• Prior experience in academic advising, student services, or educational counseling is preferred