Manager: Consumer Strategy, Projects and Transformation- Bangalore

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• Strategic Program Management
• Lead effective program management for India level strategic initiatives, including P1 projects for the segment
• Drive offline channel capacity to achieve SO target of 600K annually
• Establish strong operating cadence to address weak geographies (ND/WD) and enable affordability programs
• Deliver business targets for Moto PC Tablet portfolio:
• Own and drive end to end planning for:
• STAMP programs
• GTM pipeline strategy
  
  

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• Operational Performance Cross Functional Excellence
• Drive cross functional collaboration across 4P, Finance, and Marketing
• Maintain a monthly action tracker for the Segment Leader:
• Track urgent priorities and imports
• Monitor execution and closure
• Build and sustain a seamless communication engine from HO to frontline sales, including:
• Monthly Enabler Calls
• Events Preparedness Calls
• Monthly All Hands Calls
• Staff Calls
• Ensure Consumer Team preparedness for key leadership forums:
• India Deep Dive Reviews
• AP Quarterly Comeback Reviews
• Worldwide Reviews
• Drive CLT alignment on strategic and business priorities:
• Own and execute CLT meeting agendas
• Establish regular cadence with CLT members (fortnightly/monthly)
• Ensure alignment on segment goals
• Track effectiveness of Alliance Partnerships GfK Reporting:
• Conduct periodic partner reviews
• Maintain quarterly funding trackers (Intel, AMD, Microsoft)
• Publish monthly YTD performance dashboards
• Act as GfK SPOC to ensure accurate, timely, and insightful reporting
  
  

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• Organization, Culture Communication Transformation
• Amplify performance visibility through internal and external communications, including:
• All Hands Calls
• Partner Meets
• Product Launches
• Strengthen corporate communications by enabling:
• Clear strategic narratives
• Well coordinated messaging aligned to segment priorities
• Foster a “Time in Market” culture by serving as the segment leader’s eyes and ears:
• Conduct regular market visits (monthly)
• Capture real time market insights and business challenges
• Translate insights into actionable improvements
• People Development:
• Mentor segment interns and LFLs
• Provide exposure across business dimensions
• Build executive presence for future leadership roles
  
  

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• Consumer Experience (CX) Excellence
• Drive CX improvement initiatives across the consumer journey
• Benchmark India CX processes with AP and external CX frameworks
• Ensure strong participation in CX initiatives (e.g., MYB)
• Launch engagement programs to increase consumer touchpoints throughout the year
• Deliver CX metrics as per annual targets across:
• Research
• Consideration
• Purchase stages
• Key focus areas:
• Research metrics
• E tail ratings (process performance)
• Dotcom CX metrics
  
  

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