Lead Engineer - Site Reliability

Job Description

Technology…or technology that breathes life into work? SHL, People Science. People Answers.

Are you a seasoned Lead- Site Reliability Engineer with a flair for innovation? Are you ready to shape the future of talent assessment and empower organizations to unlock their full potential? If so, we want you to be a part of the SHL Team! As a -Lead Site Reliability Engineer, We’re seeking an experienced Site Reliability Engineer (SRE) to help keep our systems fast, reliable, and . This role is ideal for someone about driving uptime,

performance, and automation while fostering a culture of continuous improvement

An excellent benefit package is offered in a culture where career development, with ongoing manager guidance, collaboration, flexibility, diversity, and inclusivity are all intrinsic to our culture.  There is a huge investment in SHL currently so there’s no better time to become a part of something transformational.

What You Will Be Doing

• Apply SRE concepts—availability, latency, error rates, and saturation—to maintain reliable, scalable systems
• Champion a zero-downtime mindset, ensuring high availability with minimal service disruptions
• Define and guide SLIs, SLOs, and SLAs, establishing meaningful error budgets and tracking them diligently
• Enhance API performance through detailed evaluation of latency and percentile metrics (p50, p90, p95, p99)
• Handle on-call rotations and production assist for large-scale distributed systems Monitoring & Observability
• Work hands-on with observability tools such as Prometheus, Grafana, Datadog, New Relic, or the ELK Stack
• Implement metrics, logging, and distributed tracing for complete system visibility Design custom dashboards, alerts, and proactive monitoring workflows Use APM tools and real-time performance monitoring for early detection and prevention of issues
  
  

Essential

What we are looking for from you:

• Proven skills in capacity planning, performance tuning, and identifying system bottlenecks
• Scripting expertise in Python or Go to automate repetitive operational tasks
• Experience conducting post-incident reviews and leading blameless postmortems to drive process improvements
  
  

Desirable

• Strong experience in incident management with a focus on reducing MTTR and
  
  

Preventing Recurrences Get In Touch

Find out how this one-off opportunity can help you to achieve your career goals by making an application to our knowledgeable and friendly Talent Acquisition team. Choose a new path with SHL.

#CareersAtSHL #SHLHiringTalent #PlatformEngineer #SREEngineer # SiteReliabilityEngineer # #Engineering #Technology #Innovation

About Us

• We unlock the possibilities of businesses through the power of people, science and technology.
• We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science and business transformation.
• When you inspire and transform people’s lives, you will experience the greatest business outcomes possible. SHL’s products insights, experiences, and services can help achieve growth at scale.
  
  

What SHL Can Offer You

Diversity, equity, inclusion and accessibility are key threads in the fabric of SHL’s business and culture (find out more about DEI and accessibility at SHL )

• Employee benefits package that takes care of you and your family.
• Support, coaching, and on-the-job development to achieve career success
• A fun and flexible workplace where you’ll be inspired to do your best work (find out more LifeAtSHL )
• The ability to transform workplaces around the world for others.
  
  

SHL is an equal opportunity employer. We support and encourage applications from a diverse range of candidates. We can, and do make adjustments to make sure our recruitment process is as inclusive as possible.