Insurance Officer

Job Description:

Responsibilities/Tasks (include but are not limited to the following):

• Analyze claims and determine their eligibility under applicable policies and regulations.

• Provide claims settlement recommendations.

• Inform clients if claims are accepted and how payments will be distributed.

• Organize payments to clients/partners and repair or replace missing items.

• Ensure all inquiries and payments are handled promptly.

• Contact independent experts in case of disputes and attend dispute tribunals.

• Develop proposals for new car insurance policies to meet the evolving needs of potential clients.

• Ensure customer complaints are reviewed and addressed effectively.

• Participate in the car insurance contract process.

• Issue/renew insurance policies.

• Handle incoming and outgoing insurance-related calls.

• Stay updated on insurance-related regulations and bylaws issued by the Saudi Central Bank and other relevant authorities.

• Ensure receipt of mandatory supporting documents required for claims settlement.

• Any other duties related to the position and contributing to the company's overall objectives.

Job Requirements:

• Diploma/Bachelor's degree in a relevant field.

Skills:

• Time management and organizational skills.

• Effective communication with internal and external stakeholders.

• Negotiation and agreement-making skills.

Knowledge:

• English language.
  

• Proficient in Microsoft Office applications.

Experience:

• One year of experience in a related field.