Head of HR, India Global Capability Center (GCC)

Actively Reviewing the Applications

Zurich Insurance

Bengaluru Full-Time 4–8 years

Posted 3 days ago • Apply by June 11, 2026

Job Description

Our opportunity

Head of HR, India Global Capability Center (GCC)

We’re establishing a world‑class GCC in Hyderabad, and we’re looking for a Head of HR who has built or scaled a GCC before and thrives on creating impact from day one. This is a high‑influence, hands‑on leadership role where you will design the full HR ecosystem, partner with global leaders, and help us scale a technology‑first GCC with aggressive growth ambitions.

If you’re excited by building culture, capability, and talent engines for high‑performing technology organizations, this is your opportunity to make a lasting mark.

Your role

As Head of HR, your main responsibilities will include:

Strategic HR Leadership

Lead end‑to‑end HR setup for the India GCC and advise leadership on people strategy and org design.
Adapt global HR frameworks to an India‑specific operating model.

Talent Acquisition & Scaling

Drive rapid hiring of engineering and digital talent and build a scalable multi‑channel recruitment engine.
Strengthen employer branding and India EVP.

HR Operations Compliance

Establish scalable HR processes, HRMS accuracy, data governance, and onboarding.
Ensure full compliance with Indian labour laws and statutory requirements.

Culture, Leadership & Engagement

Coach leaders, elevate manager capability, and build an inclusive, performance‑driven culture.
Lead engagement, communication, listening, and learning initiatives.

Performance, Reward & Insights

Partner on C&B frameworks, lead performance cycles, talent reviews, and succession.
Use data and dashboards for better decisions.

Team & Operating Model

Build a high‑performing HR team and vendor/HRMS infrastructure to scale from 200 to 800+.
Foster strong collaboration with global and India leadership.

Your Skills And Experience

As Head of HR, your skills and experience will ideally include:

Bachelor’s/Master’s degree in HR, Business Administration, Organization Psychology, or related field.
Proven experience building or scaling a GCC in India, with ownership of the HR operating model.
15+ years of progressive HR experience in a multinational or GCC environment.
Deep understanding of India’s talent market, statutory framework, and HR best practices.
Demonstrated success navigating rapid scale‑up, transformation, or complex organizational build‑outs.
Strong functional expertise across TA, performance, talent, OD, C&B, ER, and culture.
Exceptional stakeholder management, relationship building, and influencing capability.
Ability to operate hands‑on while shaping long‑term strategy and influencing global leaders.
Proficiency with HRIS platforms (SAP, SuccessFactors) and data‑driven HR management.
Commitment to inclusive, equitable, transparent, and globally‑aligned people practices.