Freelance Wellness Consultant - UK/US

Company Description TherapyMantra is a global online therapy platform dedicated to transforming mental healthcare across 40+ countries, including the USA, UK, Canada, and India. The organization offers a full range of services, such as individual counseling, couples and family therapy, child counseling, and workplace mental health programs. With a large network of certified psychologists, counselors, and therapists, TherapyMantra has supported over 100,000 clients and 500 organizations, backed by $15M in funding from Impanix Capital. Its secure, user-friendly platform provides 24/7 support through video calls, chat, and app-based tools, using evidence-based, client-centered approaches. Clients benefit from flexible scheduling, regional language support, and comprehensive self-help and wellness resources designed to foster resilience and long-term emotional healing.
Role Description The Freelance Wellness Consultant - UK/US is a part-time remote role focused on supporting clients in their mental wellness journeys. In this role, the consultant will conduct wellness consultations, assess client needs, and provide guidance on therapy options, self-care strategies, and available platform resources. The consultant will respond to client inquiries, deliver high-quality customer support, and help clients navigate TherapyMantra’s digital tools and services. Daily activities include coaching clients on wellness practices, facilitating virtual check-ins, collaborating with clinical teams when needed, and maintaining accurate records in line with organizational standards. The role may also involve contributing to wellness training content, participating in outreach or informational sessions, and promoting TherapyMantra’s services in a professional, ethical manner.
Qualifications

• Strong Customer Service skills, including empathetic communication and client support.
• Demonstrated expertise in Wellness, with knowledge of mental health, self-care practices, and holistic wellbeing.
• Ability to engage in ethical Sales activities, including explaining services and supporting client enrollment.
• Experience in Training and Coaching, particularly in guiding individuals or groups on wellness strategies.
• Relevant academic background in psychology, counseling, social work, health sciences, or related field preferred.
• Professional experience in mental health, coaching, or wellness consulting in the UK and/or US context is an advantage.
• Comfort working remotely with digital platforms, maintaining confidentiality and data security standards.
• Excellent organizational skills, reliability in managing part-time freelance schedules, and commitment to inclusive, non-judgmental care.