Ecommerce Account Manager

Job Overview

We are seeking an experienced Key Account Manager with a strong background in the e-commerce industry to manage and grow strategic online marketplace accounts. The role involves driving sales, optimizing listings, managing promotions, and building strong relationships with platforms and internal teams.

Key Responsibilities

• Manage and grow key e-commerce accounts (e.g., Amazon, Flipkart, etc.)
• Develop and execute strategies to increase sales and visibility
• Handle product listings, pricing, and catalog management
• Plan and execute promotions, deals, and campaigns
• Monitor sales performance, KPIs, and marketplace analytics
• Coordinate with internal teams (marketing, supply chain, warehouse)
• Ensure stock availability and demand forecasting
• Resolve account-related issues and escalations
• Maintain relationships with account managers from marketplaces
  
  

Requirements

• Bachelor’s degree in Business, Marketing, or related field
• 4–6 years of experience in e-commerce account management
• Hands-on experience with major marketplaces (Amazon, Flipkart, etc.)
• Strong analytical and problem-solving skills
• Proficiency in MS Excel and reporting tools
• Excellent communication and stakeholder management skills
  
  

Preferred Skills

• Experience with advertising tools (Amazon Ads, Flipkart Ads)
• Knowledge of SEO for product listings
• Familiarity with inventory planning and demand forecasting
• Experience working in D2C or marketplace-driven brands
  
  

Key Performance Indicators (KPIs)

• Revenue growth across accounts
• Conversion rate and traffic improvement
• ROI on campaigns and promotions
• Inventory turnover and stock availability
• Customer ratings and reviews
  
  

Perks & Benefits

• Competitive salary + performance incentives
• Opportunity to work with leading marketplaces
  
  

Skills: sales,management,commerce,campaigns,marketplaces,e-commerce,availability,amazon,listings