Dispatcher

Full job description

We are currently seeking a Transportation Dispatcher to join our team. This role including freight planning and booking, as well as maintaining clear communication with drivers, customers, and border officials.

Qualifications:

• Must fluent in English
• Excellent verbal and written communication
• Comfortable working in a fast-paced environment and ability to prioritize tasks as per importance
• Minimum of 2 years of previous experience working as a dispatcher, logistics coordinator in Canadian company.
• Good command of MS Office with an ability to quickly learn new dispatch software
• Work from home and sometimes office, but willing to work from office in future

Duties:

• Book load using load link, direct calling to customers etc.
• Plan, Coordinate and Monitor inbound/ outbound shipments within North America and determine the most cost-efficient routes.
• Successfully plan and schedule drivers, truck loads and routes.
• Constantly update Operations Manager with drivers and trips.
• Accept load tenders, book delivery appointments and schedule pick up date and time.
• Ensure effective utilization of Company's equipment and resources.
• Communicate specific freight requirements and procedures to drivers.
• Effectively negotiate rates with customers to achieve a profitable margin.
• Handle customer inquiries in a timely, professional manner.
• Call customers to advise shipment delays and/or information necessary to process orders, border crossings, receipt of custom documents for clearance.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹80,000.00 per month

Application Question(s):

• Can you work from 5pm to 3am ?
• How many years of experience do you have as Canadian company dispatcher ?

Experience:

• Dispatching: 2 years (Required)

Language:

• English (Required)

Shift availability:

• Night Shift (Required)

Work Location: Hybrid remote in Mohali Sas Nagar, Chandigarh