Destination Expert

Company Description

Clubside Tours and Travels Pvt Ltd is a premier Destination Management Company with a base in Kolkata and offices in Darjeeling, Siliguri, Guwahati, Andaman, and Bhutan. We specialize in delivering immersive travel experiences across West Bengal, Sikkim, Bhutan, Andaman, and Northeast India, offering everything from cultural and wildlife tours to adventure activities like trekking and rafting. Recognized as an industry leader, we have received multiple accolades, including National Tourism Awards for Best Tour Operator and Best Domestic Adventure Tour Operator. Our in-depth knowledge of the Tourism industry and regional expertise continues to shape us as a trusted name in the sector, bringing unique destinations to life for travelers.

Role Description

This full-time, on-site role of Destination Expert is based in Siliguri. The Destination Expert will craft customized travel itineraries, respond to client queries, coordinate logistics with vendors, and ensure outstanding customer experiences. They will actively manage tour operations, collaborate with team members, and stay updated on trends and services across key travel regions. Building customer relations and delivering exceptional service are integral to this role.

Qualifications

• Strong understanding of regional destinations, including West Bengal, Sikkim, Bhutan, Andaman, and Northeast India.
• Skills in itinerary planning, travel logistics, and vendor coordination.
• Effective communication and customer service skills to address traveler queries and deliver seamless experiences.
• Proficiency in using travel management tools and basic software applications.
• Problem-solving abilities with attention to detail and customer-oriented mindset.
• Bachelor’s degree in Tourism, Hospitality, or a related field is a plus.
• Previous experience in the travel or tourism industry is highly desirable.
• Multilingual skills and familiarity with adventure tour services are advantageous.