Customer service with sales call for Warehouse and logistics #transportation#ptl#ftl#warehouse Sales#customer Service#logistics#BDM#HARIDWAR#NOIDA#DHARUHERA

Company Description

Founded in 2002, Vinsum Axpress India Pvt. Ltd. began its journey in the courier and cargo sector, providing multimodal transportation solutions. Over time, the company expanded its services to include warehousing solutions, 3PL, inventory management, returnable packaging, 4PL, in-plant logistics, and project management. Today, Vinsum Axpress offers comprehensive end-to-end supply chain solutions under one unified umbrella, meeting a wide range of customer needs.

Role Description

This is a full-time, on-site Customer Service with Sales Call role located in New Delhi. Responsibilities include managing customer interactions, handling sales inquiries over calls, ensuring excellent customer satisfaction, and maintaining efficient communication. The candidate will actively address customer needs, provide logistics and warehouse-related support, and ensure a high standard of service delivery.

Qualifications

• Strong skills in Customer Support, Customer Service, and Customer Satisfaction
• Proficiency in Customer Experience management and maintaining high levels of service quality
• Excellent Phone Etiquette and ability to handle calls professionally
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and resolve customer concerns effectively
• Prior experience in logistics, supply chain, or a related field is a plus
• Bachelor's degree in Business, Communication, or a related discipline is preferred