customer care tele executive

Company Description

NESTIQUE INTERIORS PVT LTD specializes in creating innovative and customized interior solutions for residential and commercial spaces. Our company is dedicated to delivering high-quality designs and exceptional customer experiences. We take pride in our attention to detail and commitment to turning our clients’ visions into reality. With a customer-centric approach, we continuously strive to exceed expectations in style, functionality, and service.

Role Description

This is a full-time on-site role for a Customer Care Tele Executive based in. The role involves resolving customer queries, addressing concerns, maintaining positive customer relationships, and ensuring a high level of customer satisfaction. The candidate will handle inbound and outbound calls, provide product and service information, and work closely with the sales team to support conversion efforts. The role requires maintaining accurate records of customer interactions and contributing to the overall success of the organization through excellent service delivery.

Qualifications

• Strong Customer Support, Customer Service, and Customer Satisfaction skills to address and resolve inquiries effectively
• Excellent Communication skills, both verbal and written, to interact professionally with clients
• Ability to assist in promoting products and services to contribute to Sales targets
• Proficient in managing time and multitasking in a fast-paced environment
• Basic computer and data entry skills
• Previous experience in a customer service or telecalling role is a plus
• High school diploma or equivalent; additional qualifications in customer service or related fields are advantageous

📍Astra Tower, Rajarhat Main Rd, New Town, Kolkata-700161

📞 +91 9874285192

+91 9903787722

 mail - [email protected]

[email protected]

Send your CV & portfolio or connect with us directly.