Consumer Direct Loan Originator

Description

This position must be onsite at one of the following Huntington office locations: Gateway in Columbus, OH, Akron Operations Center in Akron, OH, Detroit Tower in Detroit, MI, Flint West in Flint, MI, Bloomfield Hills, MI, or Covington Main in Covington, KY

Summary

As a Consumer Direct Loan Originator, you're more than just a financial resource for our existing customers; you're their partner in creating a brighter future. Huntington has an extremely loyal customer base, a reputable standing in the community and far-reaching brand awareness. You'll be working in a fast-paced and exciting professional corporate environment selling Consumer Lending and Financial products while providing sound financial advice based on a full understanding of the needs of our customers. In addition, you'll work cooperatively with other channels throughout the organization as you sell or refer the full spectrum of banking products and services Huntington has to offer. We are looking for candidates with the natural ability to self-monitor, stay on task, execute and follow a structured regimen with little supervision. We encourage employee performance and reward outstanding talent with lucrative incentives. Those interested must be confident yet humble, driven yet teachable and have the ability to build good client and team relationships.

Duties & Responsibilities

• Drives consumer lending origination and strengthens existing customer relationships through proactive, phone‑based sales activities.
• Initiates outbound calls across multiple lead sources to introduce and originate Huntington products and services.
• Receives inbound consumer lending sales intent calls and determines right fit lending product solutions for existing and new customers
• Clearly communicates the value of Huntington’s financial solutions and provides qualified referrals to specialized partners—such as Insurance and Mortgage—using available tools and technology.
• Applies effective questioning strategies to uncover customer needs, align solutions, and recommend suitable Huntington financial products and services.
• Consistently achieves an average of 80+ daily contact attempts through the leads management system.
• Demonstrates high energy, initiative, and a strong commitment to meeting departmental production goals.
• Maintains up‑to‑date knowledge of Huntington products, services, systems, technology, and regulatory requirements.
• Complies with all quality, risk, and regulatory standards; supports short‑term inbound call coverage or additional outbound calling initiatives as needed.
• Follows a disciplined and structured approach to outbound calling to meet productivity expectations.
• Effectively manages sales pipelines and monitors progress through established tracking tools.
• Completes accurate, thorough, and compliant loan applications.
• Adheres to all Quality, Risk, Policy & Procedures, Learning Updates, and System requirements.
• Performs other duties and responsibilities as assigned.
  
  
  

Basic Qualifications

• High School Diploma required
• Minimum 2 years Financial Sales Experience required
  
  
  

Preferred Qualifications

• Branch Personal Bankers highly preferred
• 1 Year Home Lending experience -- sales, retail branch, or consumer loan origination highly preferred
• Related financial product experience beneficial
• College or evidence of advanced education considered a plus
• Outbound call experience preferred
• Must possess excellent oral and written communication
• Comfortable with or enjoy outbound approach
• Must have a disciplined approach to time management
• Ability to work autonomously, yet as a team when needed and be a fit for the culture
• Ability to interact with all levels of the organization
  
  
  

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Workplace Type

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.