Back to Jobs
Chat Support Representative
Actively Reviewing
Docdort
Job Description
Job Description
Roles & Responsibilities
Benefits
Roles & Responsibilities
- Respond to customer queries through live chat in a clear and professional manner.
- Assist customers with product information, order updates, issue resolution, and general questions.
- Provide accurate and timely solutions to ensure customer satisfaction.
- Maintain records of customer interactions and follow company guidelines.
- Collaborate with internal teams for quick issue resolution.
- Meet daily/weekly targets such as response time, accuracy, and quality of service.
- Ensure a positive customer experience at all times.
- Good written communication skills.
- Fast and accurate typing ability.
- Basic computer knowledge and ability to multitask.
- Problem-solving and customer-focused attitude.
- Ability to handle multiple chats at once (if required).
- Ability to work in rotational shifts (based on process).
Benefits
- Health insurance
- Provident Fund
Similar Jobs
View all →
Customer Support - on call/ chat resolution
Movate
Chennai
CSS
Chat Support Executive (Non voice)
Docdort
Ahmedabad
Typing Speed
Chat Support
GULAB CHAND TRENDS PRIVATE LIMITED
India
CRM
International Chat Representative
Etech Global Services
Gandhinagar
Reimbursement
International Chat & Voice Support Executive | US/UK Process
Docdort
Ahmedabad
CRM
Similar Jobs
View all →
Customer Support - on call/ chat resolution
Movate
Chennai
Chat Support Executive (Non voice)
Docdort
Ahmedabad
Chat Support
GULAB CHAND TRENDS PRIVATE LIMITED
India
International Chat Representative
Etech Global Services
Gandhinagar
International Chat & Voice Support Executive | US/UK Process
Docdort
Ahmedabad
Quick Apply
Upload your resume to apply for this position
–