Wellbeing Benefits Advisor

Job Description

Wellbeing Benefits Advisor

Hybrid: 3-4 days a week in on site | Permanent | Full-time (37.5 hours per week)

Locations: Midland’s travel

Salary: From £27,000

Are you passionate about supporting people to live healthier, happier lives? Do you thrive on connecting with others, building relationships, and making a real difference every day?

If so, this could be the perfect role for you.

Join Us in Making Health Happen

As a Wellbeing Benefits Advisor, you’ll play a key part in helping Bupa colleagues across care homes, dental practices, clinics and remote teams make the most of their wellbeing benefits.

You’ll be the warm, friendly face of our wellbeing offering bringing it to life through engaging conversations, onsite visits, interactive demonstrations, and personalised support. With a compassionate, proactive approach, you’ll empower colleagues to access the benefits that truly matter to them, enhancing their health, wellbeing and energy.

This role is ideal for someone who loves being out in the field, connecting with people, and creating positive impact.

What You’ll Do

• Building expert knowledge of all colleague wellbeing benefits and guiding individuals through how to use them.
• Planning and delivering engaging site visits across your region.
• Partnering with managers and leaders to ensure colleagues feel informed, supported and empowered.
• Using data insights to identify teams or locations needing targeted wellbeing support.
• Running interactive sessions such as:
• Responding to colleague queries with empathy, clarity and professionalism.
• Continuously improving colleague experience, spotting opportunities, and championing engagement.
• Staying up to date with changes or additions to our wellbeing benefits.
  
  

What We’re Looking For

• Customer-facing experience with confidence engaging in person, by phone and email.
• Strong communication, organisation and interpersonal skills.
• Someone comfortable presenting to groups and working in high-pressure settings.
• Ability to listen, empathise, and have sensitive conversations.
• A proactive, enthusiastic, self-motivated approach.
• Confidence using multiple IT systems (e.g. ServiceNow, Word, Excel, Outlook).
• A full UK driving licence.
• Basic understanding of wellbeing topics
  
  

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts
  
  

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email: [email protected]

Time Type

Full time

Job Area

People & HR

Locations:

Bupa Place, Midlands Region