Website Manager

Company Description JB INGREDIENTS is a leading supplier of food flavors and raw materials, specializing in high-quality, natural flavor solutions for the food and beverage industry. Based in Surat, Gujarat, India, the company serves both small-scale artisans and large manufacturers as a trusted partner. Its extensive product portfolio includes hundreds of natural flavors in multiple pack sizes, supporting diverse culinary, baking, dessert, and beverage applications. JB INGREDIENTS offers both water-soluble and oil-soluble flavors designed for stability, performance, and versatility across various processing conditions. A strong focus on quality, innovation, and customer-centric solutions makes JB INGREDIENTS a preferred choice for businesses seeking reliable flavor partners.

Role Description This is a full-time, on-site Website Manager role based in Surat. The Website Manager will oversee the day-to-day management of the company website, including updating product information, managing content, and ensuring accurate and timely listings for flavors and raw materials. The role includes coordinating with marketing, sales, and product teams to publish campaigns, promotions, and new product launches, while maintaining a consistent brand voice and user experience. The Website Manager will monitor site performance, troubleshoot issues, and work with internal or external technical resources to improve usability, speed, and reliability. The position also involves supporting e-commerce operations, optimizing customer journeys, implementing SEO best practices, and using analytics to refine website strategy and drive business growth.

Qualifications

• Strong content management skills, including experience managing product catalogs, creating and updating web pages, and maintaining consistent, accurate information.
• Experience in e-commerce operations, including product uploads, pricing updates, promotions, and basic knowledge of online payment and order workflows.
• Proficiency in web analytics tools (e.g., Google Analytics) to track performance, user behavior, and conversion metrics, and to inform data-driven improvements.
• Foundational web design understanding, including usability, responsive design principles, and collaboration with designers or developers to enhance user experience.
• Demonstrated project management abilities to plan, prioritize, and deliver website updates and campaigns on schedule, coordinating with cross-functional teams.
• Strong written and verbal communication skills in English; ability to present technical or analytical findings in a clear, business-focused manner.
• Experience with SEO best practices, basic HTML/CSS familiarity, and comfort working with common CMS or e-commerce platforms.
• Bachelor’s degree in Marketing, Information Technology, Communications, Business, or a related field, or equivalent practical experience.
• Prior experience in the food, ingredients, or FMCG sector and familiarity with B2B digital channels are advantageous.