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Trust & Community Associate
Actively Reviewing
Kumpanio
Job Description
📍 Gurgaon (In-Office)
💼 Full-Time | 0–1 Year Experience (Freshers Welcome)
Join Kumpanio, India's trusted community marketplace, and help create exceptional experiences for our users. You'll work closely with the founding team across customer success, marketplace operations, and trust & safety.
- Verify and approve user profiles
- Guide users through onboarding and their first booking
- Support customers via calls, WhatsApp, email, and chat
- Resolve booking, payment, and account-related queries
- Collect feedback and help improve the customer experience
- Bachelor's degree or equivalent experience
- 0–1 year of professional experience (Freshers are encouraged to apply)
- Strong communication and interpersonal skills
- A customer-first mindset with a willingness to learn and grow in a fast-paced startup
📩 Apply by sending your resume to [email protected]
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