Travel Sales Executive

GoHappy Club is a vibrant community-focused platform dedicated to enhancing the quality of life for senior citizens. We offer a range of services that promote social connections, physical fitness, and digital literacy, all while fostering a family-like culture. The mission of our organisation is to make senior citizens productive and let them enjoy their second innings of their lives to the fullest.

Recently, we were recognized by 𝗙𝗼𝗿𝗯𝗲𝘀 𝗜𝗻𝗱𝗶𝗮 𝗮𝗺𝗼𝗻𝗴 𝘁𝗵𝗲 𝗧𝗼𝗽 𝟭𝟬𝟬 𝗦𝘁𝗮𝗿𝘁𝘂𝗽𝘀 𝘁𝗼 𝗪𝗮𝘁𝗰𝗵 𝗳𝗼𝗿 𝟮𝟬𝟮𝟱 𝘂𝗻𝗱𝗲𝗿 𝗟𝗲𝗮𝗽 𝘁𝗼 𝗨𝗻𝗶𝗰𝗼𝗿𝗻 – 𝗦𝗲𝗮𝘀𝗼𝗻 𝟯. As we continue to grow, we're looking for a Travel Sales Executive to join our team and contribute to our mission.

Responsibilities of the Candidate:

• Handle outbound and inbound calls to convert leads for upcoming trips for senior citizens.
• Explain app features and benefits to prospective clients and encourage them to subscribe.
• Build strong relationships with leads and maintain regular follow-ups.
• Visit Resident Welfare Associations (RWAs) and attend workshops or sessions organized for senior citizens to promote offerings.
• Participate in on-ground marketing activities in societies and communities to generate leads and increase visibility.
• Collaborate with the marketing team to support digital and offline promotional campaigns.
• Update and maintain CRM database with call outcomes and client responses.
• Assist in resolving any client doubts or objections with a calm and polite tone.
• Coordinate with the trip planning and operations team to ensure smooth onboarding of converted clients.
• Drive subscription sales by converting leads into paid members through effective communication, follow-ups, and relationship building.

Requirements:

• Excellent verbal communication and convincing skills.
• Strong interpersonal and customer service abilities.
• Patience and empathy, especially while interacting with senior citizens and their families.
• Goal-oriented with a problem-solving attitude.
• Basic computer knowledge and familiarity with CRM or lead management tools is a plus.
• Must have a laptop and a stable internet connection (for data management).
• Fluency in Hindi and basic English.
• Previous telecalling or inside sales experience (preferred but not mandatory).
• Must be based in or willing to relocate to Delhi (On-site role).