Telecaller in Bangalore

As a Telecaller at Konexions Back Office Services Private Limited, you will be a key player in our dynamic team, responsible for engaging with customers over the phone in Hindi, English, Tamil, and Kannada. Utilizing your proficiency in MS-Excel, you will maintain accurate records and data for our client base. Your excellent communication skills in both spoken and written English will ensure effective interactions with customers and colleagues alike.

Key Responsibilities

• Make outbound calls to potential customers to promote our services and products
• Answer inbound calls and respond to customer inquiries in a professional and friendly manner
• Maintain and update customer databases with accurate information using MS-Excel
• Provide excellent customer service by addressing customer concerns and resolving issues promptly
• Follow up with customers to ensure satisfaction and build long-lasting relationships
• Collaborate with team members to achieve targets and goals set by the company
• Effectively communicate with customers in Hindi, English, Tamil, and Kannada to ensure clear understanding and satisfaction.
  
  

If you are a motivated individual with a passion for customer service and have the necessary language and technical skills, we would love to have you join our team at Konexions Back Office Services Private Limited. Apply now and be part of our exciting journey!

About Company: We offer a wide range of outsourcing solutions and services - all designed to make our clients business processes easier and simpler.