Tele caller

Company Description

VCare Hair & Skin Clinics, a global leader in multi-speciality treatments, has been delivering exceptional services for over 20 years using FDA-approved equipment that meets international standards. With 70+ ISO 9001-2008 certified clinics across South India, including Andhra Pradesh, Tamil Nadu, Karnataka, Telangana, and Pondicherry, VCare offers advanced treatments such as laser hair removal, skin therapies, hair restoration, and transplantation. Our expert team of 300+ trichologists, cosmetologists, surgeons, and 1200+ professionals is dedicated to serving over 1.5 million satisfied clients. We are committed to providing personalized hair and skin solutions through expert consultations to positively transform lives.

Role Description

This is a full-time, on-site Tele Caller role located in Bengaluru South. The Tele Caller will be responsible for managing inbound and outbound calls, providing clients with information about our services, resolving queries, scheduling appointments, and following up on leads. Additionally, the role will require maintaining accurate records of customer interactions and working closely with other team members to achieve sales and service objectives.

Qualifications

• Strong communication, interpersonal, and telephonic skills
• Customer relationship management and client handling experience
• Proficiency in using CRM software and basic computer skills
• Problem-solving and negotiation abilities
• Fluency in English and any regional languages relevant to South India
• Ability to work in a team-oriented environment
• Prior experience in the healthcare or beauty industry is a plus
• High school diploma or relevant certification required