Team Leader-Customer Care Voice-Inbound
Actively Reviewing the ApplicationsEXL
India, Maharashtra, Pune
Full-Time
On-site
Posted 1 day ago
•
Apply by May 5, 2026
Job Description
Highly experienced Customer Team leader and shape our customer experience strategy. In this role, you manage a team of agents and work closely with senior stakeholders to develop and execute strategies that enhance customer satisfaction and drive business success. You be responsible for overseeing meeting the business KPI and optimization of customer journeys, ensuring that every interaction is seamless and aligned with our business objectives.
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