ServiceNow Consultant (FSM) – Remote

ServiceNow Consultant (FSM) – Remote | $115,000 MXN Gross/Month | Direct Hire

Location: Remote – Mexico

Salary: $115,000 MXN gross/month

Employment Type: Full-time | Direct Hire

We are seeking an experienced ServiceNow Consultant with strong expertise in Field Service Management (FSM) to join a dynamic team delivering enterprise ServiceNow solutions. The ideal candidate will have experience designing, implementing, and integrating ServiceNow solutions while collaborating with cross-functional teams to deliver scalable and efficient business processes.

Field Service Management (FSM) experience is mandatory for this role.

Required Qualifications

• 5+ years of hands-on experience with the ServiceNow platform.
• Strong experience designing and implementing ServiceNow solutions.
• Mandatory experience with ServiceNow Field Service Management (FSM).
• Experience with one or more of the following ServiceNow modules:
• Customer Service Management (CSM)
• IT Service Management (ITSM)
• Source-to-Pay (S2P)
• Experience designing and implementing ServiceNow integrations with third-party applications.
• Hands-on development experience with:
• Business Rules
• Script Includes
• Fix Scripts
• Workflows
• UI Actions
• UI Policies
• Client Scripts
• Email Inbound Actions
• Experience implementing automation and integration solutions on the ServiceNow platform.
• Conversational English.
  
  

Key Responsibilities

• Design and implement ServiceNow solutions following industry best practices.
• Configure and customize ServiceNow modules to meet business requirements.
• Design integration solutions between ServiceNow and enterprise applications.
• Develop and maintain ServiceNow scripts, workflows, and platform customizations.
• Participate in solution architecture, technical design, and implementation activities.
• Collaborate with business and technical stakeholders to deliver scalable ServiceNow solutions.
• Support platform enhancements, optimization, and continuous improvement initiatives.
  
  

Preferred Qualifications

• ServiceNow certifications are highly preferred, especially:
• CIS-FSM
• CIS-CSM
• CIS-ITSM
• Experience working in enterprise ServiceNow implementations.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
  
  

What We Offer

• 100% Remote position within Mexico.
• Direct hire opportunity.
• Competitive salary of $115,000 MXN gross per month.
• Opportunity to work on large-scale enterprise ServiceNow projects.
• Collaborative environment with opportunities for professional growth and certification development.
  
  

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per month

Language

• English (Required)
  
  

Work Location: Remote