Senior Receptionist (Salon)

Actively Reviewing the Applications

F Jobs By Fashion TV India

India, Maharashtra, Nagpur Full-Time

Posted 3 weeks ago • Apply by June 14, 2026

Job Description

About The Opportunity

We operate in the Fashion, Beauty & Salon Services sector with a media-affiliated approach to premium grooming and client experiences. This on-site role supports high-volume salon operations that combine upscale service delivery with retail merchandising and appointment-driven scheduling across multiple location formats.

Primary Title: Senior Salon Receptionist

Role & Responsibilities

Welcome clients and manage front-desk flow—greet walk-ins, confirm appointments, and control lobby experience to maximise satisfaction and punctuality.
Operate appointment systems and maintain daily schedules—book, reschedule, and confirm appointments while minimising gaps and no-shows.
Handle payments and POS transactions—process card and cash payments, issue receipts, and perform end-of-day cash reconciliation.
Coordinate with stylists and service teams—communicate client arrivals, special requests, and timing updates to ensure seamless service delivery.
Manage phone and digital enquiries—answer multi-line calls, respond to emails and chat inquiries, and escalate client issues to supervisors when needed.
Support retail and inventory tasks—maintain product displays, advise clients on retail items, and assist with basic stock tracking and reorder alerts.

Skills & Qualifications

Must-Have

Appointment Scheduling
Salon POS systems
Cash Handling
CRM software
Multi-line Telephone Systems
MS Excel

Preferred

Fresha
Mindbody
Retail Upselling

Additional Qualifications

High school diploma or equivalent.
Proven on-site front-desk experience in salons, spas, or hospitality environments.
Fluent in English and Hindi; additional regional languages are an advantage.

Benefits & Culture Highlights

Attractive performance incentives and retail commission structure for front-desk sales.
Staff discounts on services and products, plus on-the-job training in salon systems and customer experience.
Fast-paced, customer-centric environment with clear growth paths into front-office leadership or salon operations roles.

Skills: communication skills,problem-solving skills,appointment scheduling,customer service management