Senior Quality Engineer [T500-24418]

About Delta Tech Hub:

Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.

Key Responsibilities:

• Test Case Development: Design and document UAT (User Acceptance Testing) test plans and test cases that align specifically with functional requirements and acceptance criteria
• UAT Execution: Lead and execute manual end-to-end test scripts to validate that new features meet business needs.
• Defect Management: Identify, document, and communicate defects clearly to development teams for resolution.
• Regression Testing: Work through regression testing cycles to ensure that new updates do not negatively impact existing functionality.
• Stakeholder Collaboration: Participate in project meetings to understand scope and contribute to the overall UAT strategy and planning.

Qualifications:

Minimum Qualifications:

• Bachelor’s degree in business, Computer Information Systems or related field
• 4+ years of experience working with consumer-facing digital platforms.
• Strong written and verbal communication skills, with the ability to work effectively across different cultures and time zones.
• Possesses clear understanding of business processes and how they impact final testing outcomes.
• Proven ability to work independently in a fast-paced environment while maintaining alignment with onshore teams.
• Familiarity with Agile and Scrum development methodologies.

Behavioral Competencies:

• Ability to produce high quality results, work in a collaborative environment by embracing diverse perspectives and with a solution-based approach.
• Adapt communication clearly and concisely based on team dynamics and expresses thoughts & ideas effectively.
• Ability to engage effectively with peers and stakeholders to build trust and reliable working relationships.
• Ability to understand business processes, implement innovative solutions, guide juniors on continuous improvement by constantly updating oneself on current technology & trends.
• Inquisitive to understand customer and business expectations while creating value addition on technical solutions.

Preferred Qualifications:

• Ability to design and implement automated UI or API tests to improve team efficiency.
• Experience with programming concepts and querying languages
• Experience creating and maintaining automation test jobs within a CI/CD pipeline
• Knowledge of non-functional testing, including performance, usability, and accessibility testing.

Why join?

• Technology is a key enabler of the differentiated services that Delta provides. At the DTH, you get the opportunity to work on projects with a significant impact on business outcomes and customer experience.
• Deepen your knowledge by taking part in multifaceted learning and development programs –exposure to extensive internal and partner repositories, institutional affiliations, and industry SIG (Special Interest Groups) partnerships.
• Collaborate with research, innovation and IP co-development partners.
• Immerse yourself in an employee-centric culture.
• Develop deep and broad intuition for business on airline operations while retaining focus on innovative technology driven solutions.
• Avail a full range of benefits that support you and your family: Insurance, Commute, Meals, and Special Travel opportunities.