Senior Manager / AGM - OE Sales and Marketing (Key Account Manager)

Mission of job:

To look after OE sales and business growth for Customer including location like Pune, Jamshedpur, Lucknow and Dharwad WITH the objective of increasing the turnover and profitability WITHIN the framework of KBI business plan

Education required:

B.E( Mechanical), MBA(desirable) with atleast 12 years of experience.

Professional Experience:

Strong Sales knowledge

Knowledge of KB products & commercial vehicle market dynamics

Analytical and Strategic thinking

Knowledge of SAP

Advance Excel

Problem solving skills

Coordination and team building skills

Communication skills

Task and Responsibility:

ACHIEVE SALES

Develops and executes sales plans and programs, both short and long term, to ensure the profit growth and expansion of company products and services

Develops and recommends pricing strategy for OE which will result in the greatest share of the market over the long run

Ensures effective control of sales activities and implements corrective action to ensurethat the achievement of sales objectives is within designated budgets

Evaluates market reactions to product and services to ensure the timely adjustment of marketing strategy and plans to meet changing market and competitive conditions.

To get monthly schedule from customers, responsible for coordination of schedule changes with customers, and company departments, for the timely shipment of products according to customer requirements

Conducts market surveys on current and new product concepts at local level

Efficient, effective and prompt resolution of all customers related queries, complaints etc.

And coordination of development for new products.

Ensure customer satisfaction through product quality, timely delivery, competitive price and prompt service

Preparation of business plan including sales and customer development plan

Identify and define value propositions by mapping future technology trends in a clients business and recommend investment in capabilities to address these requirement

Preparation of MIS, Establishment of system for all sales and marketing activities for reporting internally related to customer account.

To take care of new product development

Monitor Daily Sale

REDUCE WARRANTY COST

"To monitor and guide the team IN ORDER TO reduce the warranty cost.

REDUCE QUALITY ppm

To guide the team in resolving the quality issues

To check that issues are not booked into customer systems

IN ORDER TO lower the ppm to 100 ppm"

PAYMENT COLLECTION

To interact with customers and get timely payments

IN ORDER TO ensure that over dues are less than 7 days (5%) of total sale to our Customer.

Key figures (KPI):

• To achieve monthly sales target
• New Business acquisition
• Sales planning- short term and long term.
• Increase Share of Business
• Account reconciliation
• Customer satisfaction index
• Exclusivity of partner/ supplier status.

Professional Competency

• Knowledge of Automobile industry
• Knowledge of Commercial vehicle industry
• Knowledge of Brake system application
• Knowledge of Brake system component design
• Product validation/ testing
• Knowledge of part manufacturing in automobile industry/ Know. Of various Mfg. processes
• Knowledge of economics of manufacturing
• Tracking the current and future trends in Commercial Braking system.
• Knowledge of regulations

Other professional competency

• Managing & improving processes.
• Communication Skill.
• Negotiation Skill.
• Commercials settlements like commodity increase and other increases
• Adaptability & flexibility.
• Teamwork and team building.
• Business Cognizance
• Leading others.
• Relationship management
• Resource Management