Senior Concur Consultant

• Senior Concur Consultant
• Location Remote

Must Have Skillset

• 5 - 8 years’ experience of Concur as System Analyst with good understanding of Concur process & functionality. i.e. Concur administration, Concur Travel, Trip Request and Expenses
• Experienced with at least two or more Concur implementations.
• In the end-to-end implementation, undertaken roles in all key phases from Project Preparation, Business Blueprint, Realization, Final Preparation, Go Live & Support
• Excellent understanding of integration with ECC and SAP S4
• In-depth knowledge of ITIL processes such as Service Design, Service Transition, etc.

Good to have Skillset

• Good knowledge of Concur Configuration
• SAP FICO Certification is a plus
• Basic ABAP skills - able to write program’s specification for interface is a plus

Soft skills

• Possess good communication and interpersonal skills to manage stakeholders at different levels and roles within and outside of the Global IM.
• Strong verbal English ability. Strong integration with colleagues, users and business partners around the world
• Sensitive to differences in culture, yet able to put work as a priority in an appropriate way when dealing with colleagues across cultures and borders.
• Result-oriented & concluding work ethic to always deliver on-time, on-scope and on-budget

1. Troubleshoot issues reported by users and develop bug fixes

• Handle tickets reported in a timely manner with high quality solutions.
• Resolve incidents to meet aggressive resolution targets defined by service level agreement.
• Identify and/or resolve root causes for incidents and defects with help from teammates or developers.
• Analyze and propose optimal design changes to improve the existing solution
• Create GAPs where appropriate and follow up with project team
• Provide Analysis, Configuration, Testing, Rollout, Training and Documentation when involved in project work

1. Stakeholder Management
2. Deliver GAPs collaboration with Global Process team

1. Develop team competence

If this sounds interesting, I’d love to chat more about it. Let me know if you’d like to discuss further!

Varij Sharma

📧 varij.sharma@nityo.com |