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Senior Business Analyst

Actively Reviewing the Applications

Citi

India, Karnataka, Bengaluru Full-Time On-site

Posted 1 day ago • Apply by June 7, 2026

Job Description

The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on driving acquisitions, cross-sell, revenue growth & improvements in client experience.
The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and machine learning algorithms to build predictive models & other solutions, and designs go-to-market strategies for a huge variety of business problems.

Qualifications

Experience:

Bachelor’s or Master’s Degree with 5-8 years of experience in data analytics
Must have:

Marketing analytics experience
Experience on business problems around sales/marketing strategy optimization, pricing optimization, client experience, cross-sell and retention
Experience across different analytical methods like hypothesis testing, segmentation, time series forecasting, test vs. control comparison etc.
Predictive modeling using Machine Learning

Good to have:

Experience in financial services
Experience working with data from different sources and of different complexity
Experience with unstructured data analysis, e.g. call transcripts, using Natural language Processing (NLP)/ Text Mining

Skills:

Analytical Skills:

Strong logical reasoning and problem solving ability
Proficient in converting business problems into analytical tasks, and analytical findings into business insights
Proficient in formulating analytical methodology, identifying trends and patterns with data
Has the ability to work hands-on to retrieve and manipulate data from big data environments

Tools and Platforms:

Proficient in Python , Pyspark , SQL
Proficient in MS Excel, PowerPoint

Soft Skills:

Ability to identify, clearly articulate and solve complex business problems and present them to the management in a structured and simpler form
Should have excellent communication and inter-personal skills
Story telling ~ Some part in Dashboarding ~ 10%
Strong process/project management skills
Ability to coach and mentor juniors
Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc.
Experience in Pyspark, SQL & Python
Experience in data visualization tools like Tableau
Data science and Machine learning concepts understanding and experience is a plus

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