Scrum Master

Actively Reviewing the Applications

Anchanto

Mumbai Full-Time 4–8 years

Posted 2 days ago • Apply by June 11, 2026

Job Description

About Anchanto:

Anchanto helps all businesses to exploit the full potential of e-commerce. Our suite of SaaS Products enables companies globally to springboard omnichannel sales, scale fulfilment operations, and use intelligent data to grow their e-commerce, logistics & amp; warehousing activities. Leading brands, distributors, retailers, and logistic enterprises such as L’Oréal, Decathlon, or DHL Supply Chain rely on our technology to scale their local and global e-commerce operations.

Headquartered in Singapore and with more than 10 local offices across Asia-Pacific, the Middle East and Europe, we are growing rapidly and looking for ambitious people to join our teams to build the future successes of Anchanto.

Position Overview:

The Scrum Master is a key role at Anchanto, responsible for driving successful product deliveries, ensuring adherence to Agile processes, and managing scrum spin-offs. The role involves overseeing projects from kick-off to release, providing weekly status reporting to internal and external stakeholders, and acting as the single point of contact for engineering, QA, delivery, and customer-facing teams.

Key Responsibilities

Cross-Team Coordination
Facilitate daily stand-ups, sprint planning, and retrospectives.
Conduct sprint reviews and backlog refinement sessions.
Support capacity planning and ensure progress tracking and scope management.
Manage communication between product, engineering, design, and other teams.
Track project timelines, milestones, and deliverables.
Resolve operational issues and remove blockers.

Process Management & Optimization

Act as the guardian of the SDLC process, ensuring adherence to defined milestones, quality gates, and documentation standards.
Facilitate stage reviews (requirements, design, build, test, release).
Work with Engineering Managers to enforce coding standards, peer reviews, and test coverage targets.

Tool Administration & Support

Manage product management tools (e.g., Jira, Aha!).
Provide training and support for tool usage across teams.
Ensure tool hygiene and data organization.

Resource Planning & Allocation

Support capacity planning and resource allocation.
Track team bandwidth and project workloads.
Coordinate with project managers on timelines and dependencies.
Assist with prioritization frameworks and backlog management.

Stakeholder Communication

Prepare materials for leadership reviews and board meetings.
Communicate project status and updates to stakeholders.
Facilitate cross-functional meetings and workshops.

Quality Assurance & Compliance

Define and track delivery KPIs including velocity, defect rates, schedule adherence, and deployment success rates.
Work closely with QA to ensure quality metrics are met before go-live.
Drive root cause analysis for delays, production incidents, and quality failures.

Essential Requirements

Logistics/Supply chain domain experience preferred.
Experience with global customer engagement.
Track record of handling complex SaaS-based projects, ideally in logistics/e-commerce.
Ability to manage multiple stakeholders through influence.
Experience engaging with international customers across diverse scenarios.

Personal Attributes

Outcome Focused: Strong scrum management skills with a results-oriented mindset.
Adaptability: Flexible and resilient in a rapidly changing environment.
Analytical Thinking: Strong problem-framing and data analysis skills.
Effective Communication: Clear written and verbal communication with diverse stakeholders.
Problem-Solving Orientation: Proactive in addressing technical and operational challenges.
Client Focus: Customer-centric mindset with strong relationship management skills.
Continuous Learning: Passionate about learning, research, and emerging technologies.
Innovative Thinking: Creative in driving product ideas and improvements.
Collaboration: Effective both independently and in cross-functional teams.
Project Management Skills: Strong organizational abilities to prioritize and manage multiple projects.

Benefits