Scheduling Coordinator

Actively Reviewing

Home Instead

1–2 yrs exp Posted 1 month ago · Apply by Jul 18, 2026

Job Description

Do You Have People Skills? Looking for a Career that Makes a Difference in Your Community?

Immediately Hiring {1} Scheduling Coordinator to join our team in Fort Mitchell!

Wait! Before You Apply…Do You Qualify?

You can demonstrate discretion, integrity, and fair-mindedness consistent with company standards, practices, policies, and procedures?
You can always maintain a professional appearance and demeanor?
You have excellent oral and written communication skills and can listen effectively?
You have great computer skills and knowledge of Microsoft Office?
You are organized and can prioritize daily, quarterly, monthly, and yearly work?
You are a team player and can establish good working relationships with the franchise owner, office colleagues, clients, and care professionals?

Sound like You? Then we would love to talk to you.

Your Schedule!

Full Time, Monday - Friday

Primary Responsibilities

Create and maintain client and care professional schedules with an emphasis on creating high quality matches and the development of extraordinary relationships
Build loyal relationships with Home Instead care professionals and successfully manage their schedules based on their availability
Follow up with all client and care professional issues to ensure their problems are resolved.
Enter and maintain accurate client and care professionals records in franchise software system.
Increase client loyalty to Home Instead by utilizing the consultative sales process to better meet our current client needs
Design, test and implement a responsive contingency plan that ensures 100% maintenance of Service Hours by Home Instead care professionals
Recognize and capture opportunities to increase service hours in scenarios to enhance and/or increase quality care.
Answer incoming calls in a friendly, professional and knowledgeable manner.
Be a team player that helps other team members

Your Benefits!