Sales & servie Engineer

Company Description

RG Automation Pvt Ltd is an emerging company committed to delivering innovative solutions for modern industry challenges. The organization focuses on providing top-notch products and services tailored to meet client needs across various sectors. With a dynamic and customer-focused approach, Yuva Solutions aims to foster long-term relationships and empower businesses with cutting-edge technologies. We prioritize excellence, collaboration, and continuous improvement at the core of everything we do.

Role Description

This is a full-time on-site role for a Sales & Service Engineer based in Kolkata. The responsibilities include providing technical support for clients, assisting in the sales process with technical expertise, and ensuring client satisfaction through excellent customer service. The role involves analyzing and solving technical issues, coordinating with the sales team to develop solutions, and building relationships with customers to enhance engagement and retention.

Qualifications

• Proficiency in Sales Engineering and Sales processes
• Strong Technical Support capabilities to diagnose and resolve technical issues
• Excellent Communication skills for engaging with clients and teams effectively
• Solid Customer Service experience to provide a high level of client satisfaction
• Ability to work collaboratively as part of a multidisciplinary team
• Bachelor's degree in Engineering or a related technical field is preferred
• 1-3 years of relevant experience in sales and technical support is advantageous