Sales Operations Apprenticeship

Overview

The position is intended for candidates graduating in 2026, who have no active academic backlogs and have not held full time employment prior to the apprenticeship. Candidates who have previously completed an apprenticeship must maintain a mandatory gap of 365 days before starting a new apprenticeship

Come build community, explore your passions and do your best work at Microsoft with thousands of people from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.  

As a Sales Operations Apprentice, you will provide execution support for the aligned segment sales operations programs and using tools, processes, and information for components of solution areas related to Allocation/Disputes, Consumption, Customer Adds, or Pipeline under supervision of senior management. Learns the local knowledge of sales teams and analyzes data from sales execution to empower success and helps address performance blockers across Customer Adds, Consumption, Pipeline, Scorecard, and Annuity. Leverages knowledge about and advises on one of the resources that support some areas such as tracking and monitoring, as well as performance of pipelines, scorecards, and sales plays.

Responsibilities

Consumption Management

Provides insights related to churn prevention and win back plans in partnership with Sales Excellence. Understands and monitors reports tracking consumption and customer adds.

Insights And New Capabilities

• Learns tools, processes, and Rhythms of Connection (ROCs) across the subsidiary or area that have already been identified by senior leaders to accelerate transformation. Integrates continuous improvement with reporting and Business Intelligence (BI), with guidance from others. Learns best practices across the community.
  
  

Partner Management and Support

• Ensures data quality checks and process across partnerships. Learns and begins to execute one component of partner management. This can include segmentation, quota, planning, co-selling, and/or transitions, and contributes with guidance from others.
  
  

Sales Operations

• Learns and begins to execute about the process for local fiscal-year, cross-segment sales operations planning, using qualitative and quantitative methods for one component of across Territory Planning, Account Planning, FastStart, and/or Blueprint. Collaborates with others to align on sales operations execution. Tracks risk throughout the planning process. Assists in tool landing, orchestration, and follow up on completion.
  
  

Support Sales

• Gathers information and generates reports related to monthly forecasting and pipeline management. Executes Sales Operations Planning Process for Support Sales with guidance from senior leadership.
  
  

Supporting Sales Discipline and Pipeline

• Learns the local knowledge of sales teams and analyzes data from sales execution to empower success and help address performance blockers across Customer Adds, Consumption, Pipeline, Scorecard, and Annuity. Leverages knowledge about and advises on one of the resources that support some areas such as tracking and monitoring, as well as performance of pipelines, scorecards, and sales plays.
• Provides execution support for the aligned segment sales operations programs and using tools, processes, and information for components of solution areas related to Allocation/Disputes, Consumption, Customer Adds, or Pipeline under supervision of senior management.
  
  

Qualifications

Required Qualifications

• Pursuing bachelor's degree in Commerce, Business Administration, Computer Applications, Economics, Math, or related field
• Strong analytical mindset and ability to work with data to support sales operations and business analysis activities.
• Good communication skills and ability to collaborate with cross‑functional teams.
  
  

Preferred Qualifications

• Demonstrated tech passion or curiosity about digital tools, data platforms, or AI
• Academic or project experience in analytics, data interpretation, or reporting.
  
  

#EiP

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.