Sales Manager

Key Responsibilities

Revenue Generation

• Develop and implement sales strategies to achieve revenue targets.
• Drive room bookings, banquet sales, conferences, and group reservations.
• Identify new business opportunities and market segments.

Client Relationship Management

• Build and maintain strong relationships with corporate clients, travel agents, and event organizers.
• Conduct sales calls, meetings, and site inspections.
• Negotiate contracts and close deals.

Market Analysis & Strategy

• Analyse market trends and competitor activities.
• Prepare sales forecasts, budgets, and reports.
• Adjust pricing strategies in coordination with revenue management.

Collaboration & Coordination

• Work closely with Front Office, Reservations, Marketing, and Food & Beverage departments.
• Ensure smooth execution of events and group bookings.
• Coordinate with the Revenue Manager for pricing strategies.

Promotion & Networking

• Represent the hotel at trade shows, exhibitions, and networking events.
• Maintain strong brand presence in the local market.
• Promote loyalty programs and special packages.

Administrative Duties

• Maintain accurate sales records in CRM systems.
• Prepare contracts, proposals, and presentations.
• Monitor payment collections and credit limits.

Required Skills & Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• Proven experience in hotel sales or hospitality industry.
• Strong negotiation and communication skills.
• Excellent customer service and interpersonal abilities.
• Knowledge of hotel management software and CRM systems.
• Ability to meet deadlines and sales targets.