Sales Manager - Home Loan and Suvidha LAP
Actively Reviewing the ApplicationsIDFC FIRST Bank
India, Raipur, Chhattisgarh
Full-Time
On-site
Posted 1 week ago
•
Apply by June 10, 2026
Job Description
Job Requirements
Role/ Job Title: Sales Manager - Home Loan and Suvidha LAP
Business: Retail Banking
Function/Department: Home Loans
Job Purpose
Sales Manager – Home Loan and Suvidha LAP, Direct is responsible for sourcing Home Loan/Suvidha business from the bank’s existing customer base. This role focuses on relationship management, cross-selling, and customer engagement to drive business growth and profitability. The position requires strong coordination with internal teams and a commitment to delivering high service standards while ensuring compliance with regulatory norms.
Key Responsibilities
Primary Responsibilities
Role/ Job Title: Sales Manager - Home Loan and Suvidha LAP
Business: Retail Banking
Function/Department: Home Loans
Job Purpose
Sales Manager – Home Loan and Suvidha LAP, Direct is responsible for sourcing Home Loan/Suvidha business from the bank’s existing customer base. This role focuses on relationship management, cross-selling, and customer engagement to drive business growth and profitability. The position requires strong coordination with internal teams and a commitment to delivering high service standards while ensuring compliance with regulatory norms.
Key Responsibilities
Primary Responsibilities
- Generate Home Loan/Suvidha leads through internal channels including branches, relationship managers, call centres, and loan centres.
- Engage with existing customers to understand financial needs and offer suitable Home Loan/Suvidha solutions.
- Conduct customer meetings to assess eligibility, financial standing, and property documentation.
- Ensure smooth processing of applications, documentation, and disbursement coordination.
- Deliver timely support and personalized service to enhance customer satisfaction.
- Achieve monthly, quarterly, and annual sales targets through cross-sell initiatives.
- Track and report sales performance, pipeline status, and market feedback to senior management.
- Ensure adherence to internal processes, audit guidelines, and regulatory compliance.
- Coordinate with credit, operations, legal, and technical teams for efficient loan processing.
- Maintain strong knowledge of Home Loan/Suvidha products, lending norms, and documentation.
- Identify and convert sales opportunities from existing customer relationships.
- Promote digital enablement to fulfill customer needs holistically.
- Demonstrate excellent communication, presentation, and interpersonal skills.
- Ensure effective cross-functional coordination and relationship management.
- Utilize banking systems and customer management platforms efficiently.
- Graduate Degree: Any stream
- Postgraduate Degree: Any stream (preferred)
- Professional Certifications: Preferred but not mandatory
- 2–7 years of relevant experience in BFSI, preferably in retail lending and customer engagement.
- Role Level: Manager / Senior Manager
Required Skills
Communication
Sales
Relationship Management
Documentation
Compliance
Regulatory Compliance
Coordination
Audit
Customer Engagement
Credit
Customer Management
Lending
Stream
Presentation
Customer Relationships
Cross-sell
Retail Lending
Digital enablement
Any stream
Legal
Property
Sell
Sales Performance
Functional Coordination
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